Randi Makela

Workers’ Compensation Claims Coordinator
Phone: (724) 978-7737
Fax: (724) 864-9265
EMail: rmakela@eastcoastrm.com

Professional Summary

As a Workers’ Compensation Claims Consultant, I am the first point of contact for many of our clients when a work-related injury occurs. As soon as a client reports an injury, I begin the claims process, working with the client, the injured worker and the insurance carrier. I am responsible for incident investigation, managing patient care, and coordinating early return-to-work. Here is where the crucial early-intervention and control of a workers’ compensation claim begins. I also follow the progress of an injured employee’s recovery, until a full duty work release and discharge from care are obtained. Before joining the ECRM team, I worked in finance and medical office management.  ECRM clients have come to trust and depend on me for pro-active assistance and advice from the very outset of a workers’ compensation claim.

About Me

I spend my free time enjoying all aspects of music.  I care deeply and passionately about my family, community and my country.

Favorite Quote

Once you’ve met me you never forget me!

If you had to pick one meal to eat every day for the rest of your life, what would it be?

Alaskan King Crab.

Where was your most memorable vacation?